About
Make it Good is a recruitment company built on results, not volume.
We help agencies and in-house teams hire top-tier talent in advertising, marketing, technical and experience design - UX, CX and service design. Founded by Faye Ross, who has spent over a decade placing hard-to-fill, high-impact roles across South Africa and beyond.
Fast, accurate and quality-led. Targeted recruitment that’s on your side - working with you and for you.
Vision
At Make it Good, we foster
real connections, support meaningful growth and help build teams that power
successful businesses.
We’re here to make recruitment smarter,
more human and more effective
- so companies can hire better
and teams can thrive.
Customer Promise
We promise to be your trusted
recruitment partner - committed
to growing businesses and careers,
one exceptional hire at a time.
Mission
To empower businesses
and candidates through smart,
effective recruitment.
We’re committed to delivering value,
clarity and great service
- every step of the way.
Values
-
Connection
We build lasting, meaningful relationships
with clients and candidates to truly understand
and meet their needs.
-
Integrity
We earn trust by consistently upholding
high ethical standards in everything we do.
-
Innovation
We embrace smart tools and evolving tech
to recruit more effectively and deliver
better outcomes.
-
Adaptability
We tailor our approach to fit each client’s unique needs - no one-size-fits-all solutions.
-
Accountability
We own our work, take responsibility and make it right when things go wrong.
-
Growth
We’re here to help our clients and candidates progress, succeed and thrive.
-
Customer-centricity
We act with our customers’ best interests at heart, every time.
Faye Ross
Director/Recruiter
Faye started out in design, working as a graphic designer and art director across agencies and corporate teams.
She moved into recruitment in 2014, drawn by the impact it has — helping people find meaningful work and helping businesses grow. Since then, she’s placed top-tier talent in advertising, marketing, tech and experience design across Africa, the Middle East and Ireland.
With a background in creative, Faye understands the work, the people and the pace. She knows how to spot great talent and how to guide it to the right role.
She’s also curious about how people experience work. After earning a CX diploma, she began applying those principles — empathy, clarity and design thinking — to hiring.
Faye founded Make it Good to bring all of that together: thoughtful, human-first recruitment that sticks.
Unathi Nxumalo
Recruiter
Unathi never imagined recruitment would be her path, but it turned out to be a perfect place to combine her love of people, learning, and growth.
She holds a Bachelor’s in Film Studies and Psychology, which sharpened her eye for storytelling, creativity, and understanding human behaviour, all of which she brings into her work connecting people and opportunities.
Every role she’s held — from teaching and copywriting to recruitment — has involved listening, translating, and working closely with people. She believes the best placements start with understanding the person, not just the role.
With experience alongside creative teams and in agency environments, Unathi blends structure with empathy, asks the questions that matter, and helps people land in roles where they can genuinely thrive.
For her, recruitment is both craft and intuition — and always about the people in the middle.
Services
What we recruit for
We specialise in high-quality recruitment across:
-
Advertising & PR
Creative, account management, strategy, PR production, creative, media
-
Marketing
Brand management, digital marketing, CRM, content
-
Technical
Developers, product managers, business analysts, tech leads, QA
-
Experience Design
UX, UI, CX, service design, research, design leadership
