About
Make it Good is a recruitment company built on results, not volume.
We help agencies and in-house teams hire top-tier talent in advertising, marketing, technical and experience design - UX, CX
and service design. Founded by Faye Ross, who has spent over a decade placing hard-to-fill, high-impact roles across South Africa
and beyond.
Fast, accurate and quality-led. Sharp recruitment that’s on your side - working with you and for you.

Vision
At Make it Good, we foster real connections, support meaningful growth and help build teams that power successful businesses.
We’re here to make recruitment smarter,
more human and more effective - so companies can hire better and teams can thrive.

Customer Promise
We promise to be your trusted recruitment partner - committed to growing businesses
and careers, one exceptional hire at a time.

Mission
To empower businesses and candidates
through smart, effective recruitment.
We’re committed to delivering value, clarity
and great service - every step of the way.

Values
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Connection
We build lasting, meaningful relationships with clients and candidates to truly understand and meet their needs. -
Integrity
We earn trust by consistently upholding high ethical standards in everything we do. -
Innovation
We embrace smart tools and evolving tech to recruit more effectively and deliver better outcomes.
-
Adaptability
We tailor our approach to fit each client’s unique needs
- no one-size-fits-all solutions. -
Accountability
We own our work, take responsibility and make it right when things go wrong. -
Growth
We’re here to help our clients and candidates progress, succeed and thrive. -
Customer-centricity
We act with our customers’ best interests at heart, every time.
About Faye
My career began in design. I trained as a graphic designer and art director, worked across agencies and corporate teams, and freelanced in Dublin as a designer and illustrator during the 2008 crash.
In 2014, I moved into recruitment - drawn to the challenge of matching great people with roles where they can thrive. Since then, I’ve placed top-tier talent in advertising, marketing, technical and experience design, partnering with clients across South Africa, the Middle East and Ireland.
My background gives me a deep understanding of the creative and digital landscape. I know what great talent looks like - and how to find it.
I’m also passionate about how people experience work. That led me to study customer experience (CX) and earn a diploma from The CX Academy. I apply those same principles - empathy, design thinking, clarity - to every aspect of how I recruit.
I started Make it Good to bring that thinking into recruitment - thoughtful, human-first hiring that feels right and lasts.

Services

What we recruit for
We specialise in high-quality recruitment across:
-
Advertising & PR
Creative, account management, strategy, PR production, creative, media
-
Marketing
Brand management, digital marketing, CRM, content
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Technical
Developers, product managers, business analysts, tech leads, QA
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Experience Design
UX, UI, CX, service design, research, design leadership